Support

We adhere to the principle of customer first, are committed to providing excellent user services. Relying on a professional and efficient service approach, centered on an passionate and professional team, and through a scientific and standardized user service system, we ensure that users obtain the best experience and value.

One-stop Solution

Installation Service

Training Service

Maintenance Service

Spare Parts Support Service

Warranty Service Plan

Service Commitment

Response within 1 hour

Provide solutions within 3 hours

Arrive at the site within 24 hours

Solve the problem within 48 hours

Complete major repair of the endoscope body within 15 working days